Custom Metrics Creation for Plus Plan Members

BeProfit offers Plus plan members the ability to request custom metrics tailored to their specific business needs. This allows you to create unique KPIs that aren't available in our standard dashboard, helping you track performance

Eligibility


Plus Plan Required: Custom metrics creation is exclusively available to BeProfit Plus plan subscribers
Technical Feasibility: All requests are subject to technical review by our product team

How to Request a Custom Metric


1. Contact Support: Reach out to our support team through the in-app chat or through email

2. Provide Formula Details: Clearly define your custom metric with:
   - Proposed metric name
   - Mathematical formula using available BeProfit data points
   - Business rationale for the metric

Example Custom Metric Request


Metric Name: "ROAS with Returns"  
Formula: (Net Sales + Returns) / Marketing Spend  
Rationale: Measures marketing effectiveness against initial sales before returns are subtracted

Implementation Process

1. Request Review: Our support team will review your request for clarity and forward it to our product team
2. Technical Assessment: Our product team evaluates technical feasibility
3. Implementation: For approved requests, our development team creates the custom metric
4. Testing: The metric is tested for accuracy across your connected stores
5. Deployment: Once verified, the custom metric is added to your dashboard
6. Multi-store Implementation: If you have multiple stores, let us know if you want the metric applied across all accounts

Timeframe

While implementation times vary based on complexity, we typically complete custom metric requests within 3-5 business days for Plus plan members.

Limitations

Custom metrics must utilize data points already tracked within BeProfit
Extremely complex calculations may require additional assessment
Some formulas may not be possible due to technical constraints

Support

If you have questions about creating custom metrics or need help refining your formula, our support team is available to assist you through the process and ensure your custom metrics provide meaningful insights for your business.