How do I complete multi-factor authentication (MFA) security for my Viably Global Account?

This article outlines the process of setting up multi-factor authentication for your Viably Global Account, along with why it's important.

Once funding from Viably has been deposited in your account, you'll be required to set up multi-factor authentication (MFA) for your Viably Global Account. MFA is a common security measure, designed to ensure that your account, and new Viably funds, are well protected at all times. 

Until you set up multi-factor authentication for your Viably Global Account you will be unable to move funds from your account through any method. 

Setting up MFA Security for your Viably Global Account

In order to set up MFA security for your Viably Global Account and access funds, please complete the following steps: 

Step 1 - Secure Your Account

After you've accepted funding you'll see a window immediately upon logging into your Viably Global Account prompting you to set up multi-factor authentication via email or authenticator app. 

If you select "Remind me later," you will be unable to move funds from your Viably Global Account until this process is complete. If you attempt to move funds you will be blocked by a pop-up window, asking you to "Secure your Account." 

Step 2 - Designate either email or in-app authentication. 

From there you'll be taken to a new screen where you'll be prompted to set up email authentication or through a multi-factor authentication app. Each time you log into Viably, you'll be asked to enter a code sent to you via email or prompted to confirm your identity in-app. This second layer of security ensures that Viably can best protect your banking information and keep all financial data safe. 

Step 3 - Begin using Viably funding. 

Now that you've set up MFA, you can successfully begin moving your Viably funding between accounts, paying suppliers, and taking full advantage of your Viably Global Account with the knowledge that all your data is well-protected!