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      How do I reconnect my Shopify store to Viably?

      This article reviews how you can easily reconnect your Shopify store to Viably.

      Has your Shopify store been disconnected from Viably? Be sure to follow the steps to reconnect your store, to maintain access to continuous funding and see insights about your store's performance from Viably Growth.

      *Note - if you have active funding with Viably, per your agreement, you are required to have your marketplace connected and Viably as your primary payout account.  

      Reconnecting Shopify to Viably

      1. Once you've logged in to Viably, you'll find a banner at the top alerting you of your disconnected Amazon account. Click "Reconnect" from the banner. This will then direct you to Shopify to authenticate your Shopify store to Viably.

        In Viably you will see a notice of your Shopify account's disconnection.
        OR

        You can reconnect Shopify by heading to Viably Automation then Commerce tab. From here you will then see the option to  connect your Shopify store.

        Connect Shopify to Viably via your Viably Automation tab.

        ✳️Reminder: Connecting your Shopify store to Viably, creates a read-only connection. 

      2. From here you will be prompted you to login to Shopify. You’ll then see the authorization screen to securely connect your Shopify account to Viably.

        Note- this will create a read-only connection to Viably (we will not have user in your Shopify platform, nor do we have access to any data other than the reports the API sends back from your Shopify account to Viably). When installing the app you will be shown the following around data access:

        Install Viably via Shopify for a secure connection.

      3. Once you’ve clicked “Install” you’ll be alerted that the connection was successful, and be given the option to return back to Viably. 

        After successfully connecting Shopify to Viably, be sure to navigate back to your Viably platform.

        Having this connection will enable you to request and access continuous working capital and view insights in Viably Growth tied to your Shopify store’s performance.