How do I switch my deposit (payout) account to my Viably Global Account in Amazon Seller Central?

This article reviews how to make Viably your payout account in Amazon Seller Central.

When you accept Viably Growth Capital offer and take funding with Viably, per your agreement, you are required to change your deposit (payout) account and payout account to your Viably Global Account. Doing so will activate continuous working capital with Viably and centralizes your cash flow view.

To switch your deposit account on Amazon Seller Central, there are several steps you will need to take to reduce the risk of Amazon identifying this change as unauthorized activity.

🚨We highly recommend making this change at least 3 days (as Amazon's review of your new deposit account may take up to three days) before your next scheduled payment date with Viably. Amazon has very stringent rules around changing your deposit account, to help mitigate risk or fraudulent attempts on your account, so we encourage you to follow the below steps to reduce any flags by Amazon. 

In this article we will: 

- Provide an overview of how to switch your Amazon deposit account to your Viably Global Account
- Outline where to find a copy of your verification letter from your Viably Global Account


How to switch your Amazon deposit (payout) account to Viably Global Accounts


Let's walk through the steps of changing your Amazon deposit account from a previous bank account to your new Viably Global Account. 

STEP 1: 

Log in to your Viably Global Account and review your accounts. On your account you will see a small eye icon. Click on that to open a full view of the account. 

STEP 2: 

From here, you'll click "Get paid by Amazon", opening up a new pop-up window with the correct steps to switch your Amazon deposit account over to your Viably account. 

STEP 3: 

Next, you'll click "Let's start." Here you'll be prompted to issue a verification letter for Amazon. This will validate that you are the right Amazon seller and owner of the Viably Global Account, ensuring security and privacy protection. 

When you switch over your deposit account in Amazon, you'll be asked to upload and submit this letter. 

STEP 4: 

After this you'll be prompted to connect your bank account. This is another security measure to help Amazon validate your business identity. 

STEP 5: 

After you connect your bank account, you'll be asked to wait for up to 2 hours while Airwallex, our banking and payments partner, sends connected account information to Amazon for validation purposes. ⏰

In about 2 hours, you'll receive an email from Viably letting you know that you're ready to continue. You can either click the link in the email or reopen your Viably account in your preferred browser to move forward.

 

STEP 6: 

Once you've logged back into your Viably Global Account, you'll be prompted to change the deposit account in Amazon. Since you've already validated your identity with Amazon, this should be approved immediately!

Where can I find a copy of my Viably Global Account verification letter? 

There are several places you can get a copy of your Viably Global Account verification letter.

One way is from your Profile card (found on any page in Viably). Click "Viably Account Details" in the dropdown. From there, you can download or request an emailed copy of your account verification letter.
 Access your Viably Global Account details from your profile card.

You can also request a verification letter for your VIably Global Account, directly from your Accounts page. Once on the Accounts page, click the three dots next to your Global Account to expand the account details.
Review your Viably Global Account details to receive a verification letter.
This will then show you the account name, account number, routing number and the option to download a verification letter. 
Download a verification letter to verify your Viably account on your marketplace.

Now that you've connected switched your Amazon deposit (payout) account to your Viably Global Account, you're ready to start using those funds to grow your business! Pay suppliers, take advantage of real-time cash flow, and embrace the ways your business can truly run viably. 😉